How do you provide every customer with a consistent world-class experience? How can you improve customer and employee loyalty? How can you train new team members better communication and people skills? We can answer these questions and more. Let’s talk about where you want to take your organization. Do you want to be considered the best at what you do, or the only ones who do what you do?

 

Whether you are a Fortune 500 company or a two-man start-up operation, Customer Experience and Effective Communications affects every aspect of your business, and investing in it is mandatory to your success.

BECOME THE BRAND YOUR CUSTOMERS CAN NOT LIVE WITHOUT.

Houze of PoP will consult with your brand about reimagining your consumer experience, and building effective communication with your team.

 

WHY IS AN INVESTMENT IN CUSTOMER SERVICE NECESSARY?

  • On average, 52% of customers will buy more and pay more because of good customer experience

  • 85% of customers are willing to pay up to 25% more to ensure superior service

  • Every $1 invested in customer service yields a $3 return

  • A business committed to customer service will outgrow competitors in their industry by double and even triple-digit percentages

  • Customer service training increases employee motivation and engagement.

       Research has shown not investing in your customer experience will destroy the financial results of a              company.

  • More than 50% will stop buying from you if they have a bad experience

  • If your company is not focusing on an improved experience already, the gap between you and your competitor who has, will increase and compound daily

  • Unhappy customers cost businesses a lot of money from support and return to word of mouth on social media

  • 82% of people have stopped doing business with a company due to bad customer service

  • 85% of customers who have a bad experience want to warn others from doing business with that company

 

HOW DOES HOUZE OF POP DIFFER FROM OTHER CONSULTING COMPANIES?

 

We employ the proven PoP Out Service Methods to systemize a companies consumer experience. This renowned methodology is responsible for creating and sustaining world-class service in organizations globally. We also focus on the team that is delivering your message. Effective communication in the workplace is needed for a team to be the best they can be for your brand to deliver world-class experiences.

   © 2020 Houze Of PoP. Proudly created by Houze Of PoP

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